The service and personal attention has been beyond extraordinary

The service and personal attention received from TSG throughout the years have been beyond extraordinary”.  In addition to a normal workweek, I am a frequent user of remote desktop during “odd” times such as late evening or weekend.  Fred, George and the entire TSG team have been available to me 24/7 when needed.  THANKS to an awesome team!

Legacy Windows 2000 server protected with Local & Cloud backups

TSG found and implemented a backup solution to finally protect our legacy Windows 2000-based server and applications. We now have the ability backup our data every 30 mins, with full local and cloud-based virtual backup operations in the event of disaster. Our RPO [recovery point objective] is now 30 minutes and our RTO [recovery time objective] is 4 minutes.

I have no time for downtime

In my past experience with this, I have been thru a half dozen IT companies, most of which are even local and have never been more dissatisfied with the level of service. The only time I ever hear from them is when I need to pay them their monthly service bill. When I have an emergency, I have had to wait more than a couple days before anyone even responds to my issues. Fred and his team at TSG, for the first time in 30 years, has been able to provide me with a level of service, not only as it relates to responding to emergency issues, but coming up with out of the box solutions that would enhance our overall server/IT capabilities.

Did I mention we are in Chicago and they are in AZ, a non-issue for me, and I highly recommend them to anyone, even if it costs a little more than others; I have no time for downtime.

We are confident that the productivity of our company will not be affected by IT issues

We have been a client of Techsavvy Solutions Group for several years. Their help with our current programs has helped our company maintain a largely trouble-free computer network, allowing us to focus on growing and improving our business. Techsavvy Solutions Group allows us to concentrate on our work and not our IT problems and have been nothing short of amazing!

With Techsavvy Solutions Group on board, we are confident that the productivity of our company will not be adversely affected by IT issues, and that provides us great comfort of mind. Their customer service is always prompt and friendly. Their follow up to make sure all of our problems and concerns have been addressed and that we are completely satisfied with the end result is at a level that is largely unheard of. We will stay loyal customers to Techsavvy Solutions Group and would recommend them to anyone.